Privacy Policy

Pukku Spices (a brand of Adept One25 Impex) collects personal and corporate information necessary to fulfill global B2B spice export inquiries, sample dispatches, and custom manufacturing contracts.

• Contact & Corporate Identifiers: Name, business email, phone number, company name, country of operation, and business type. • Sample & Shipping Data: Consignee address, tax/VAT/GST identifiers, customs declaration preferences, and destination port. • Technical & Usage Data: IP address, browser type, geographic location, and interaction data via cookies to improve site performance.

We operate strict data minimization practices. Information gathered is exclusively used for legitimate commercial operations:

• B2B Order Processing: Generating proforma invoices, export documentation, certificates of origin, and freight bookings. • Quality Control & Traceability: Maintaining batch certificate records (CoA) for phytosanitary and lab testing compliance. • Communication: Responding to wholesale inquiries, sample dispatches, and WhatsApp export consultations. • Newsletter Drops: Sending quarterly spice harvest reports and market insight updates (with one-click unsubscribe).

We never sell, rent, or trade your business or personal information to third-party marketers. Data is disclosed strictly to trusted service partners under contractual confidentiality:

• Customs brokers, shipping lines, and international courier networks (e.g. DHL, FedEx, Maersk) for consignment dispatch. • Accredited testing laboratories (SGS, Geo-Chem) for analytical report generation when requested by the buyer. • Legal and statutory authorities where required by Indian customs laws, US FDA, or importing country regulations.

We implement enterprise-grade technical and organizational safeguards including 256-bit SSL encryption, database access controls, and restricted staff permissions to prevent unauthorized access, loss, or alteration of data.

Data is retained for as long as necessary to fulfill active commercial contracts, complete financial auditing, and comply with international trade record-keeping requirements (typically 7 years for shipping and customs documents).

Depending on your jurisdiction (e.g., GDPR, CCPA, Indian DPDP Act 2023), you hold rights regarding your personal information:

• Right of Access & Rectification: Request copies of the data we hold or ask for corrections. • Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data where retention is not mandated by trade laws. • Opt-out of Communications: Unsubscribe from marketing updates anytime via email footer or direct inquiry.